Continuing Education Center

I go to the Continuing

Education Center to apply for a service

I encounter a problem whilst in the center

I notice the complaint box in the center

I write my complaint

I drop my complaint in the box

It takes 5 working days to process my complaint

I receive a call from the CEC Secretary to inform me about the action taken regarding my complaint

I go to the center to apply for a service

I encounter a problem whilst in the center

I notice that the center manager has an open door policy

I meet with the center manager I explain my problem

The center manager takes the necessary actions to resolve my problem

The center manager makes sure the problem has been solved and that I have obtained the service

I go to the center to apply for a service

I encounter a problem whilst in the center

I call the contact center at 0509842327 or 026133514

I explain my problem to the contact center

The contact center agent informs me that the complaint will be handled within 5 working days

The complaint is handled with 5 working days

I receive a call from the agent to inform me about the action taken regarding my complaint

While I was using one of the RTA online services, I Encounter a problem

I navigated through the website

Then, I noticed about cec@aau.ac.ae

I sent my complain via email

I received the reply within 3 working days, and my problem is solved now