Refund Policy

This policy pertains to all training programs.

Refunds will be granted according to the following criteria:

 

Criteria

The candidate withdraw_______

Refund Policy

Prior conducting the Training Course

Full Refund

During the first day of conducting the Training Course

50% of candidate’s full payment

After one day of conducting the Training Course

No Refund

 

  • No refunds will be made for “No Shows” (a “No Show” is a person who registers for a program but who does not cancel registration or attend the program).
  • Depending on the program date and when cancellation occurs. Refunds may take up to five to seven business days to process.
  • If CEC needs to cancel the program, CEC may elect to offer transfer of registration to another program. Otherwise, full refund will be paid for the applicant.
  • Withdrawing from the training course may be made ONLY by phone (026133598 – 026133594) or email (cec@aau.ac.ae) or in person. Please direct inquiries to cec@aau.ac.ae.